GOOD QUESTIONS. BETTER COFFEE.

Everything you need to know about our coffee, orders, shipping, subscriptions, and more. No guesswork. Just the details.

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What does “specialty coffee” mean?

Specialty coffee generally refers to coffee that scores 80 points or higher on the 100-point specialty coffee scale. 

Beyond the score, it represents attention to quality throughout the journey from sourcing and processing to roasting and brewing, resulting in distinctive flavors, greater clarity, and a more intentional cup.

How fresh is your coffee, and what quality can I expect?

We use specialty-grade beans sourced for exceptional quality and flavor. Every batch is roasted in small, frequent runs throughout the week to ensure peak freshness. 

In many cases, your coffee is roasted, packed, and shipped the same day, so what you receive is as fresh as it gets, handled with precision and care from roast to delivery.

How should I choose a coffee?

We roast to balance sweetness, acidity, and fullness of flavor so you can enjoy our coffees across a variety of brewing methods.

Choosing a coffee ultimately comes down to the beans and your personal preference. Start by thinking about the flavor profile you enjoy. Each of our coffees includes tasting notes to help guide you toward something you’ll enjoy. 

From variety and origin to roast and grind, consider the flavors you enjoy and choose an offering that reflects the experience you’re looking for.

What is single-origin coffee?

Single-origin coffee refers to coffee that comes from a single geographical location, such as a particular farm or region. This type of coffee is prized for its unique flavor profile, which is influenced by the specific climate, soil, and altitude of the region where the coffee is grown.

What is blend coffee?

Blend coffee is made by combining beans from multiple regions or farms. The goal of blending coffee is to create a consistent flavor profile that appeals to a broad range of tastes.

Do you offer different roast levels?

Yes. Our collection includes coffees with different roast profiles, origins, flavor characteristics, and levels of intensity, giving you options depending on how you like to drink your coffee. 

Each product page includes the roast profile and tasting notes to help you find the coffee that best fits your preference.

Why does the grind size matter?

You can grind the same coffee beans into different sizes. Each type, however, has its own benefits. When brewing coffee, there are three main things to think about which are flow rate, extraction time and contact time. The extraction rate of coffee grounds increases with a larger surface area. To increase surface area, grind the coffee finer. The higher the extraction rate, the less contact time is required. A finer grind can reduce the flow rate of water, increasing the contact time.

Which grind is best for me?

The best grind depends on how you brew your coffee. Coarser grinds are generally suited to longer brewing methods such as French press and cold brew, while drip/medium grind works well for traditional drip coffee makers and many pour-over methods. Fine grinds are designed for espresso and other short-extraction brewing methods. 

Choosing the right grind helps your coffee extract properly and brings out the flavor, balance, and character of the beans.

What is coarse grind?

Coarse grind is popular as it is commonly used in French press, Chemex and other processes that demand a longer extraction time of approximately 4 minutes. Cold-brew coffee can also be made using coarse-ground coffee. Coarsely ground coffee has bigger pieces and it looks similar to kosher salt. It is commonly used for brewing procedures that need repeatedly running hot water over the grounds. Not only is this longer brewing time perfect to help extraction, but the larger grinds will also not slip through the mesh strainer used in this method.

What is drip grind?

Drip grind, also commonly called medium grind, is the go-to choice for traditional drip coffee makers. Its consistency is similar to sea salt and it also works well with many pour-over brewers and certain single-cup brewing methods.

What is espresso grind?

An espresso grind is a very finely ground coffee, like powdered sugar. To make an espresso coffee, water is heated and pushed through ground coffee at a really high pressure. If the coffee grind is too coarse, the water will rush straight through and you’ll end up with a watery coffee. A good espresso is typically extracted in 20 to 30 seconds under high pressure. Because of the shorter brewing time, the fine grind size allows for more of the coffee’s solubles to be extracted. Standard home espresso machines and stove-top (Moka pot) espresso machines use a fine grind.

How long does it take for my order to ship?

Orders are typically processed and shipped within 1–5 business days. Because our coffee is roasted in small batches and packed to order, we’re able to prioritize freshness from roast to delivery. 

Whole bean coffee may ship the same day it is roasted, while ground coffee is typically shipped after a brief resting period to allow for natural degassing. 

Once shipped, delivery generally takes an additional 1–5 business days, depending on your location. Tracking information will be provided so you can follow your order along the way.

How should I store my coffee?

For maximum freshness, store your coffee in a cool, dry place away from direct sunlight, heat, moisture, and air. 

Keep the bag tightly sealed or use an opaque, airtight container at room temperature. Avoid storing coffee in the refrigerator, where moisture and odors can compromise its flavor. 

For the best cup, grind only what you need just before brewing.

How long does coffee stay fresh?

Coffee is at its best when enjoyed fresh. For peak flavor and aroma, we recommend enjoying your coffee within about 4 weeks of its roast date. 

Coffee doesn’t suddenly go bad after that point, but its flavor and aroma will gradually fade over time. Proper storage in a cool, dry place and a tightly sealed bag or airtight container will help preserve freshness longer. 

For the best experience, buy fresh, store it well, and grind only what you need before brewing.

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SPECIALTY COFFEE, DONE PROPERLY.

SPECIALTY COFFEE

Quality is where everything starts. We select specialty coffees for distinctive flavor, character, and a cup worth coming back to.

FRESHNESS

Freshness isn’t an afterthought. Coffee is roasted in frequent small batches based on demand, then packed close to roasting to minimize storage time and preserve freshness.

ORIGIN

Great coffee has a sense of place. Origin, growing conditions, and processing help shape the flavors and character that make each coffee distinct.

CRAFT

Craft is knowing when to let the coffee speak. Roast profiles are carefully developed to bring forward the qualities of each coffee with balance, clarity, and intention.

CULTURE

Coffee has always been bigger than the cup. It brings people together, fuels conversation and creativity, and has a way of showing up wherever ideas are being exchanged, challenged, and built.

LIFESTYLE

Coffee moves with you. Slow mornings. Deep work. Late nights. Big ideas. Quiet moments. Café Degen is made for wherever the day takes you and whatever you’re building next.

JOIN THE DEGEN COMMUNITY

JOIN THE DEGEN COMMUNITY

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SLEEP IS A BUG. WE ARE THE PATCH.

SLEEP IS A BUG. WE ARE THE PATCH.

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